Greg's Corner

Old medical records could be in the hands of scammers

By Greg Collier

Scammers are continually finding new ways to exploit personal information for financial gain. One particularly insidious tactic making headlines recently involves the manipulation of old medical records to trick unsuspecting victims into paying hefty sums of money they don’t actually owe.

Take the case of a Chattanooga, Tennessee, woman, who found herself on the brink of becoming a victim to a cunning scam. A routine day was disrupted by a distressing call informing her of an outstanding hospital bill totaling a staggering $13,000 for a surgery she underwent back in 2016.

The scenario painted by scammers is often convincing, utilizing personal details gleaned from defunct medical offices or harvested through data breaches at hospitals. Armed with this intimate knowledge, fraudsters employ scare tactics and coercion to pressure their targets into parting with their hard-earned money.

Scammers leverage stolen information to establish credibility, creating a facade of legitimacy to dupe their victims. Once they have their foot in the door, they resort to aggressive bargaining tactics, dropping exorbitant figures and offering dubious settlement options in a bid to extract as much money as possible. In the recounted incident, the victim was informed that rather than settling the purported $13,000 debt, she could resolve the matter by paying a reduced sum of $6,600 promptly on the same day.

Despite the initial panic induced by the alarming call, the victim remained composed and refrained from succumbing to the demands of the scammers.

From the news report, it sounds like the scammers are posing as medical debt collectors. Armed with a victim’s medical history, they can make the scam even more intimidating than it already is. However, there is a way that people can protect themselves from this scam.

It’s crucial never to capitulate to these callers’ demands for immediate payment. Instead, insist on receiving a debt verification letter outlining the purported origin of the debt. Legitimate debt collectors are obligated to furnish such documentation, whereas most scammers are unable to comply. Subsequently, you may want to contact the medical office referenced by the scammer to confirm the validity of any charges or debts. Their billing department should be able to provide clarification and verification.