Greg's Corner

Scammers targeting online sellers for more than just money

By Greg Collier

The convenience of online marketplaces has revolutionized buying and selling. However, with this convenience comes a breed of scammers who are not only after your money but also your personal information.

Recently, a Facebook Marketplace user shared their experience of communicating with a potential buyer who requested a verification code under the guise of ensuring trustworthiness.

What might seem like a harmless request for verification is actually a cunning ploy by scammers to gain access to your personal information, specifically your phone number. These fraudsters pretend to be interested buyers and claim they need to verify your identity to ensure you’re not a scammer.

Here’s how the scam typically unfolds. You, as the seller, are contacted by a supposed buyer who expresses interest in your item for sale. The buyer requests a verification code, claiming it’s for verifying your identity and ensuring a legitimate transaction. You receive a text message containing a verification code, which you’re asked to relay back to the buyer. Unbeknownst to you, the verification code is actually for setting up a Google Voice account in your name.

Once the scammers obtain the verification code, they use it to link your phone number to their Google Voice account. With this setup, they can perpetrate various scams using the Google Voice number associated with your identity, making it harder for law enforcement to track them down.

This scam preys on the trust and goodwill of online sellers, exploiting their willingness to facilitate smooth transactions. However, there are steps you can take to protect yourself. Be cautious of any requests for verification codes, especially from individuals you don’t know or trust.

If a buyer insists on verification, suggest alternative methods such as meeting in person at a police station or using reputable payment platforms that offer buyer protection. If you encounter any suspicious behavior or requests during online transactions, report them to the platform’s support team and warn others in your community.

To steer clear of this scam, consider registering for your own Google Voice number. By doing so, scammers won’t be able to exploit your phone number for their schemes, as it’s already associated with your Google Voice account. Plus, you don’t necessarily need to actively use Google Voice; you can simply activate its “do not disturb” setting for added peace of mind.

If you find that someone has already linked your phone number to a Google Voice account, don’t panic. You can reclaim ownership of your number by following the instructions provided by Google. Simply refer to their guidelines on reclaiming a number associated with a Google Voice account, and take the necessary steps to regain control of your phone number.