Greg's Corner

Rideshare drivers are being scammed out of their earnings again

By Greg Collier

A new report has just come out that states rideshare drivers for services like Lyft and Uber are being targeted in scams, again. Anything connected to the internet is vulnerable to one scam or another, and that seems to be affecting rideshare drivers as well. Except this time, as the cliché goes, the calls seem to be coming from inside the house.

The drivers are being locked out of their Uber or Lyft accounts by scammers. The scammers pose as Uber or Lyft themselves. The drivers typically receive a call from the scammers posing as whichever service they drive for. The scammers will tell the drivers there is something wrong with their account, or their account has been suspended after a customer complaint.

After a moment, the scammers will tell the drivers that they need to verify the driver’s identification. A code will be sent to the driver through text message, and they’ll be asked to repeat that code to the caller. This code is actually the code to reset the driver’s password to their account. Once the scammer gets a hold of that code, they can change the password on the account, locking the driver out.

From there, the scammers change where the driver’s payment is supposed to go to the scammers bank account. Then the driver’s account is drained of all the driver’s current earnings. This scam can cost a driver hundreds of dollars.

The new report about this scam sheds some more light on it since the last time we posted about this. One driver from Portland who fell victim to this scam said the caller talked like they worked in the industry. He said they knew all the company jargon and completely fooled him into handing over his account.

Lyft has told the media they will never call a driver asking for personal information unless the driver reaches out first.

Again, you may not be a rideshare driver, but you could hold any another position in the gig economy, which is also vulnerable to this scam.

If you happen to receive such a phone call, politely inform the caller that you will return their call and take the initiative to verify the situation directly through the platform. Nearly all gig economy applications should offer a feedback or contact option within the app or website, allowing you to reach out to the company for clarification.