Greg's Corner

Shipping scams increase in wake of online sales season

By Greg Collier

Amazon Prime Day was this past week. It’s become such a staple of the summer shopping season that a number of other online retailers have initiated their own sales which coincide with Prime Day. With so many items being purchased, the majority of shipping companies and the USPS will be extra busy delivering all these packages. This means consumers should expect various shipping scams whether they bought anything or not this week.

The most common of these scams is the delayed delivery scam. This is where a consumer will receive a text message that claims to typically come from UPS, FedEx, or the USPS. The messages will say that your item could not be delivered for whatever reason. A link will be contained in the message where the recipient will be asked to update their shipping information. More often than not, the phony shipping company will also say there is a service fee involved, and the consumer will be asked for their payment information. While the service fee may be small, it’s really the payment information the scammers are after.

Scammers don’t actually know whether you made a Prime purchase this week or not. They send out these text messages en masse, hoping to catch a few victims. Any unsolicited text message with a link in it should be treated as suspect. However, if you are expecting an important delivery and want to make sure there are no delivery issues, use the shipping company’s app or website to address any concerns. Clicking on links in suspicious messages could lead to having your phone infected with malware, spyware, or ransomware.