Greg's Corner

Man loses $38K to voice spoofing scam

By Greg Collier

We haven’t seen a scam proliferate as fast as the voice spoofing scam in a while. Even scams like the Zelle scam, which took off like wildfire, didn’t spread this fast. For those who may just be learning about voice spoofing, or voice cloning as it’s sometimes called, scammers can spoof just about anyone’s voice. Using a voice recording taken from social media or spam phone calls, scammers can then use artificial intelligence (AI) programs to make that voice say just about anything they want.

At the risk of sounding like a broken record, voice spoofing is typically used in two different scams, so far. One is the virtual kidnapping scam, and the other is the grandparent scam. Both scams rely on phone calls that need to sound as legitimate as possible, and using the voice of a victim’s loved one makes these scam calls sound more convincing than ever.

The grandparent scam is a type of phone scam where a fraudster poses as a grandchild or another family member in distress and asks the targeted grandparent to send money immediately, often using wire transfers or gift cards, for a supposed urgent situation, such as bail or medical bills. The scam relies on the emotional manipulation and trust of the victim and often preys on their desire to help their loved ones.

Before AI programs became so pervasive, scammers would always use some excuse as to why they didn’t sound like the victim’s grandchild. They would usually claim they had a broken nose or some other injury that made their voice sound different. Now, with voice spoofing, they don’t have to worry about that.

Recently, an elderly man in Maryland fell victim to this scam. He received a call that sounded like it was coming from his granddaughter. The caller claimed they had been in an accident that sent several victims to the hospital. The fake granddaughter then turned the call over to a ‘lawyer’ who told the man that he needed to send $38,000 for bail, which he did. It was a few days later when he texted his granddaughter, he found out he had been scammed.

Now you may think, this was an elderly person who is more vulnerable to scams like this. However, when a recording of the call was played for the granddaughter’s parents, they also said it sounded exactly like their daughter.

There’s a saying that’s often attributed to Edgar Allan Poe that says, “Don’t believe anything you hear and only half of what you see.” That adage couldn’t be truer when it comes to the grandparent scam. Even if you hear the voice of a loved one saying they’re in trouble and need money, try to contact that loved one immediately. Don’t believe any claims that you can’t hang up the phone or requests not to talk to anyone else in the family, even if the caller claims there is a gag order.