Greg's Corner

Online sellers have to deal with this phone scam, again.

By Greg Collier

Scams that involve online selling are a top priority for us, since Geebo.com is an online marketplace. Previously, we’ve taken the role of an anti-Craigslist, since we actually take steps to try to protect our userbase. One of those steps is educating our users in the ways scammers might try to take advantage of them. One of those scams has resurfaced in multiple news outlets lately, so we thought it’s a good time to remind our readers of this scam.

If you’re not familiar with Google Voice, it’s a service provided free from Google that allows you to have a secondary phone number. For example, you can use Google Voice to have separate business and personal numbers while still only using one phone. Users are only allowed one Google Voice number per hone number. This prevents bad actors from having multiple phone numbers they can operate from. However, this does not stop them from trying, and the bad actors like to target online sellers in this scam.

The scam starts when someone tries to sell an item online, regardless of the platform. While talking or texting with the seller, the buyer will claim that they need to verify that the seller isn’t a scammer themselves. The buyer will then claim that they’re sending a seller an authorization code to verify the seller’s integrity. The buyer will then ask the seller to repeat the code back to them.

What’s actually happening is the buyer is setting up a Google Voice number under the seller’s phone number. The authorization code is sent by Google to make sure that a bad actor isn’t trying to use someone else’s number to sign up for Google Voice. If the seller gives out that authorization code, the scammer can hijack that Google Voice number and use it in additional scams. That way, if law enforcement attempts to trace the Google Voice number used in a scam, it will trace back to the seller.

Thankfully, there is a surefire way to prevent yourself from becoming a victim of this scam, and that’s to sign up for your own Google Voice number. While we are in no way trying to promote Google Voice, signing up for a Google Voice number can prevent you from having a Google Voice number signed up under your phone number without your permission. If someone has already signed up for a Google Voice number that’s linked to your phone number, you can follow the instructions from Google on how to reclaim it.