Greg's Corner

Facebook locks out Marketplace users in bid to fight fake news

Recently this blog posed the question “Is Facebook too big for its own good?” Another issue has arisen that requires that question to be asked again, as it seems the left hand doesn’t know what the right hand is doing. Users of Facebook’s classifieds section called Marketplace have been complaining about being locked out of their Facebook accounts after placing an ad.

The problem stems from Facebook’s continuous promise to combat fake news among its pages. Users claim after posting an ad for the first time on Marketplace that they’ve been locked out of their accounts while the ad is being reviewed. However, it’s not the content of the ad that’s causing any red flags, but the ads often include pictures which for some reason is triggering Facebook’s review process for fake content. This is similar to the temporary ban some Facebook users have received for posting inappropriate content.

Facebook has claimed the glitch in the Facebook Matrix has been corrected and only affected a small number of its users. No answer was given as to what caused the problem in the first place. While Facebook is far from infallible one would think they would test these features more thoroughly before implementing them site-wide. As has been stated before, when Facebook tries to be all things to all people it seems they lose a little bit more quality each time a new feature is implemented.