Uber and Lyft surpass taxis in at least one category, discrimination
Ride sharing apps like Uber and Lyft have been taking a bite out of the taxi industry for some time now and with good reason. They’re cheaper, they’re more convenient, and by most anecdotal evidence, the drivers are more friendly and helpful. Now according to a study by major universities, Uber and Lyft have embraced a practice that the taxi industry made infamous, and that’s discrimination against minorities and women.
The study found that an inordinate number of Uber and Lyft drivers would cancel rides if the user requesting the ride either appeared black or had an African-American sounding name. The way the apps work are, the drivers accept the ride request first then receive the users information including name and picture. It’s at that point that drivers have been allegedly cancelling the rides.
The ride sharing drivers have also allegedly embraced another practice that has been known to plague the taxi industry. The report claims that when the drivers pick up female passengers, they’ll take longer routes to the destination in order to inflate rates.
While these ride sharing apps have been heralded as the new way of doing things, it’s starting to appear like the more things change the more they stay the same.
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